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Repairs & Spares

Philtec Services is an authorized sales and service partner for premium European brands that includes Philips, Delonghi, Kenwood, Braun and Saeco.
The company is in existence since 1998. Its success is attributed to and built on providing service excellence, our staff’s 100 years plus combined technical service experience and expertise in the field of coffee machines, kitchen machines, food processors and personal care products.

Our service footprint extends throughout South Africa with its service centres located in KZN (Philtec Services) and in Johannesburg (ServiceTec) and other appointed agents in Gauteng, Eastern Cape, Western Cape, Northern Cape, Orange Free State and Mpumalanga regions.
Philtec Service’s vision is to expand its sales and service offerings within the South African markets providing customers with unparalleled service excellence.

We also undertake the customisation, installation and maintenance of TVs at hotels and hospitals. Past projects include Kingsway, St Augustine and Westville Hospitals as well as The Royal, Hilton and Royal Palm Hotels to name a few.

As one of the best equipped workshops in the country, Philtec carry some of the latest technology in its workshop. This leads to industry leading efficiency and turn-around times. All equipment, once repaired undergoes continuous testing for hours to ensure a “low to zero” comeback rate. Thereafter it undergoes thorough cleaning and servicing before being wrapped in a protective plastic wrapping , ready for delivery. Technology is regularly updated and staff are kept up-to-date with product launches, product information and training programs. Service quality is monitored using the latest EACAM IRIS Repair Coding System – a system used throughout the world.

Philtec Service covers the whole of KwaZulu Natal and has recruited sub-agents in major centres. On request, a technician will go out to homes and businesses to repair TVs on site. If the unit cannot be repaired, Philtec will provide a loan set until the set is repaired.

Philtec has 3 delivery vehicles that travel everyday as far as Tongaat on the North Coast to Scottburgh in the South. Alternatively, courier services are used for areas outside of these boundaries.

Philtec only uses authentic, dedicated spares and all work undertaken is guaranteed for 90 days.

Please fill in the form below to log a repair request: